42078 Answered Questions of iPhone 4,3GS,3G

iPhone 4 restoring error 16

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Question:iPhone 4 restoring error 16


I bought an iPhone 4 a few days ago and went to set it up as per usual. When I set it up, i did it from a back up like usual but from then on ive had nothing but problems. Firstly the set-up didnt work and got an error message that it could not be activated the phone. Tried it again, got same error. Then it ended up in recovery mode, tried to restore the phone, its get to the end of the recovery and get an error message An unknown error occurred (16) Entered the phone in DFU mode as well and tried same thing, still get same error message. Tried restoring from both a downloaded iOs and directly off the Apple server for both methods. Nothing seems to work. Anyone have any ideas as to what/where i should do next. Thanks.

Answer:iPhone 4 restoring error 16


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Does anyone have an idea why this might be happening.  I have this happening to me too.  I have had my iphone working fine before the upgrade to ios7, then after upgrading to ios7 it stopped finding a signal unless I did a hard reset.  Now its stuck in the restore mode and every time I try to restore it gives me the An unknown error occurred (16) error message.  It does this at the very end of the restore.

Answer:iPhone 4 restoring error 16


I also experienced same thing, phone kept searching for signals and itunes gives me message there is no sim card in iphone 4. Tried to install ios 7 again in phone and now getting error message An unknown error occurred (16). I have tried different pc but no luck so far.

Answer:iPhone 4 restoring error 16


The same error is happening to me when trying to restore. Ive tried restoring it in DFU mode and itm still getting the same (16) error.

Answer:iPhone 4 restoring error 16


The same error, what can be the problem?

Answer:iPhone 4 restoring error 16


im with the same error.

Answer:iPhone 4 restoring error 16


So, I took my phone into the Apple store and when they opened it up it ended up lots of the parts inside were generic chinese parts not officially from Apple and this might be why it was not working.

Answer:iPhone 4 restoring error 16


Same here, tried every method mentioned in the posts even tried different versions of firmware always the same error at the end.

Also tried disconnecting the battery for an hour but same error (16) at the end of restore. I notice this error code

isnt documented in apples error codes so what do we do next.

Wonder how many folk will have to have this problem before apple decides to find out what is causing error code (16) .

Answer:iPhone 4 restoring error 16


im with the same error 16

Answer:iPhone 4 restoring error 16


Is everyone else on a Windows PC as well? I think this is iTunes Windows PC related... but, here is my story...

 

I have an iPad 2 that is also getting this error, as others have said, at the very end of the verify process.

 

I have uninstalled and reinstalled iTunes.

 

I have tried to update from another iTunes account.

 

I have tried to update from another iTunes account on a different computer.

 

I tried reinstalling in DFU mode.

 

I called Apple Care, and they were quite mystified by Error 16 because, as we know, it is undocumented. They seem to think, however, that this is related to other 16XX errors:

 

http://www.igeeksblog.com/how-to-fix-itunes-errors-16xx/

 

Apple Care asked me to remove all my USB devies, dismantle my security software, and remove any firewalls or third-party security software. I did that to the best of my abilities and I got the same message.

 

I also tried on my husbands laptop, and got error 3194, which is related again to security and firewall settings causing the update server to be unreachable.

 

This feels wrong to me because I have three other iOS devices (iPhone 4, iPhone 5, iPad 4) and all updated to iOS 7, iOS 7.01, and iOS 7.02 just fine.

 

I may try to update from work where I may be able to use a Mac. I will let you know if that works.

 

If not, I guess Im driving 3 hours to the Apple Store.

Answer:iPhone 4 restoring error 16


Another update to my last post, and I have since tried fixes with tiny umbrella, red snow and ireb with no joy. Have now found the install failure logs on my computer and it seems it happens when the process tries to update the baseband of the phone. I am now going to send the logs to apple and see if they can come up with anythig

Answer:iPhone 4 restoring error 16


This error appeared on my iphone 4 two weeks ago. Worked fine when up to the point when I tried to download iphone.

I too have tried all of the troubleshooting mention in this thread.

Problem has been escalated up to senior engineers.

They requested the pc logs which i sent to them and still no answer.

This whole problem has become very frustrating. Its taking too long to fix. I reported it to apple very soon after it arose

I will keep you all updated

Answer:iPhone 4 restoring error 16


Hi mate

 

Hope this helps... Error code 16 is a hardware issue/fault

 

With my particular phone it was a battery fault I didnt have to buy any new parts or anything I just disconnected and reconnected the battery a number of times.

 

Iv done this 3 times now I have to do it every time I upgrade the firmware and its worked every time for me.

 

So heres some steps to follow

 

1. Remove the back with a small cross point screw driver

2. Remove the screw that holds the battery connector

3. pop the battery connector off and and reconnect it

4. Connect device to computer

5. Place the device in DFU mode

6. Once in DFU mode carry out a restore

 

You may have to repeat these steps a number of times but if your issue is the same as mine then it will work its worked twice for me this week with the iOS 7 and ios7 update firmware

 

Please let me know if this works for you too hopefully it will

Answer:iPhone 4 restoring error 16


Hi Mate

 

Thanks for your suggestion but I had already tried that.

Just going to wait for apple now and see what they come up with.

Answer:iPhone 4 restoring error 16


Worked for me too!!

Answer:iPhone 4 restoring error 16


Thanks, not working for me.

Answer:iPhone 4 restoring error 16


Hello all,

Apple Engineers came back to me and good news, problem fixed.

Solution was simple. I had to uninstall AVAST anti-virus programme, reboot te PC and then restore the iphone again.

Hope this will help you,

Answer:iPhone 4 restoring error 16


Not working for me

Answer:iPhone 4 restoring error 16


Hello all,

I had this problem 3 days ago. Its show the message need to connect to itunes... when I play the game Clash of Clans on iphone4. After I connect my PC, I couldnt see my device on itunes. I try many times to recovery the phone. But the error coed(16) was annoying. Even use another PC, its still not working. Hope any one can solve the problem ASAP. There is hard working if live without iphone.

Answer:iPhone 4 restoring error 16


I also have error 16. Unplugging the battery does not work. Changing the battery does not work. All original parts, iPhone 4 AT&T.

Answer:iPhone 4 restoring error 16


Same problem._Unplugging/Changing battery does not work_Restore with iOs 6.1.3 - error 3194_Different PCs does not work

 

Conclusion:Instead a upgraded Iphone i (we) have now a deadweight waiting for solution.

Answer:iPhone 4 restoring error 16


I also have error 16 when I restore my iPad. My ipad 2 doesnt work......

Answer:iPhone 4 restoring error 16


Hi!

 

I have the same error (16) just when its almost finished the installation.

 

I phone Apple Barcelona and they tell me that MAYBE its something about non oficial software installed, like jailbreak or something like that. When the installation is about to finish, ios7 trail something malicious and stops itunes.

 

Now I have my iphone4 only with itunes logo... I dont know what to do.

 

Sorry for my English.

Answer:iPhone 4 restoring error 16


Hi!

 

I only buy my iPad 2 in Vancouver (Burnaby) and last week, I try to update to iOS 7, and.....Error 16.

I never used jailbreak or software malicious.

Never.

 

I dont know what I do.

My iPad doesnt work......

 

Sorry for my English too.

Answer:iPhone 4 restoring error 16


Same error message after attempting to update to iOS7.02 on iPhone 4. Apple do not want to take any responsibility for breaking the phone with their software update. If we hadnt bothered to update we would all have phones that worked.

Answer:iPhone 4 restoring error 16


I ended up going to the Apple Store. They tried to update it, experienced the same problem. So, they said it was a hardware issue.

 

I said, How is this is a hardware issue that manifested itself the instant I tried to upgrade?

 

Shrug. It could be due to a bent pin in the USB port.

 

I tried to get them to downgrade back to iOS6, but he said they couldnt do that.

 

I bet that if we wait long enough, a solution will be available... but I couldnt wait, so I paid the $250 for a replacement.

 

Luckily, the replacement was brand new! It was still an iPad 2, but it was flawless and untouched. Hopefully it lasts a few more years.

Answer:iPhone 4 restoring error 16


Hi,

 

Im really sad.

I need my iPad to study, but it does not work.

 

I hope the next update 7.0.3 corrects this problem.

Answer:iPhone 4 restoring error 16


I can confirm that every thing I tried on a Windows PC I have now done again on a Macbook Pro and guess what? still the same error 16. Luckily  the phone is one I am trying to get running again for a friend and not my own. I have repaired and updated coutless of iphones and ipads including my own without a hitch but this is certainly something to do with the IOS 7 upgrade. I believe that the people who are having this problem may have had something in common installed which has resulted in this error happening. I am not ready to give up yet and if I do find the answer I will post back.

Answer:iPhone 4 restoring error 16


Hi,

 

My iPad 2 was with 6.1.3, so, I try to update to 7.0.2 (iTunes recommended).

I try my iMac e windows, but, error 16.

Answer:iPhone 4 restoring error 16


Seems to me error 16 covers a whole host of things and could be software related as well have you tried uploading an older software version.

 

You can download them from the internet and theres a few videos around on how to do it maybe try that

Answer:iPhone 4 restoring error 16


I have a repair shop, I repair all sorts of phones, both iphones and androids. I have a phone from a customer right now, its an iPhone 4 GSM model. With error 16. This phone was working perfectly until updated to ios 7.02. It was working on 7.0 just fine. It has never been jailbroken. it is ATT. Everyone else with these problems, what model phone is it, what carrier? The ipads, are these wifi only ipads? I would like to know everyones specs so I can see if I can learn something from this.

 

I changed the charge port, screen, and every part, trying to see if it was hardware, but if it is hardware it would be motherboard related, and cause by the new OS. I have updated in DFU mode and normal mode. I am not sure what applications were installed on this phone.

Answer:iPhone 4 restoring error 16


My iPad 2 is 3G + Wifi - Model A1396.

I used in Brazil and Canada.

Answer:iPhone 4 restoring error 16


Hi Ste162,

 

I tried to do downgrade for 6.1.3 or 7.0.

iTunes doesnt let me do it.

Nothing. Only restore with 7.0.2.

In the end of restore, I receive a message - error 16.

 

Its crazy....

Answer:iPhone 4 restoring error 16


Hello all,

I just fixed my iphone today afternoon. I try to use the JB software tinyumbrella reds0ow and iREB to fix recovery mode. And after doing that, I can recover my iphone by itunes and no error(16). Just simple and works. You can google the fix recovery mode keyword. There are many tutors and explaintion for your reference.

 

sorry for my English!!

Answer:iPhone 4 restoring error 16


if you fixed this problem please explain in detail. thanks!

Answer:iPhone 4 restoring error 16


Hi,

 

How do you fix it?

Thanks.

Answer:iPhone 4 restoring error 16


 

https://www.youtube.com/watch?v=QANy0X_EoD4  

 

there you are!!

Answer:iPhone 4 restoring error 16


That is a recovery loop error fix, and that does not fix the problem. Still error 16. Currently, iReb requires ios 6.xx this is ios 7 issue. If you actually fixed this error make a list of the steps you did. What you downloaded or what was done to your phone. Ive already tried everything mentioned in those videos. Does not work.

Answer:iPhone 4 restoring error 16


It doesn`t work..

Error 16...

 

Thks

Answer:iPhone 4 restoring error 16


I  dont think megacoke has read my previous posts when I commented that i had tried all three of the software he claims fixed his phone. I  repair computers, tablets and phones for a living and can honestly say that I have tried everything technically possible to fix this error. It now seems it is up to someone at apple to identify the cause and supply a fix.

Answer:iPhone 4 restoring error 16


I have the same error and tried also all suggestions in this thread without any success.

The reason why I tried to restore my iPhone was that it displayed a message something like: Your iPhone cannot recieve calls, please restore in iTunes. The iPhone had no GSM connection anymore, WiFi still worked.

I tried to reboot my iPhone but it crashed during booting. Then I tried to restore ending with error 16 at about 95% during restoring of the firmware.

As I said, nothing to fix the error worked. What did work was a downgrade to iOS 5.1.1. iOS could be loaded successfully, but no network connection was possible (neither GSM, 3G or WiFi), rendering it useless. I tried again to restore/update to iOS7, ending again with error 16.

So I am pretty sure it is related to the modem firmware. It might also be a hardware defect of the modem. I hope Apple could fix this problem very soon by a new software version, before I pay 160 EUR for a replacement.

Answer:iPhone 4 restoring error 16


That was the same problem on my gsm phone. I believe ios 7 either corrupt the modem firmware or burned out the chip. I can try reballing a new modem on and se what happens. But so far from what I am seeing is that all the phones with this error had problems with their signal, including the iPad. Apple should replace any defective device for free, even if out of warranty.

Answer:iPhone 4 restoring error 16


I tried many things.....but nothing works.

Im very disappointed. I cant believe that.

I will go to wait the next firmware. Maybe, it works.

 

Thks.

Answer:iPhone 4 restoring error 16


I left my phone off for couple of days, deleted all ipsw files from my windows laptop. Then I tried to flash firmware and everthing worked fine, finally no error 16.

 

Maybe this help.

Answer:iPhone 4 restoring error 16


What did you flash your phone with? Now you actually flashed your phone, not restoring it from itunes. You flashed? Yes no? Little confused. Flashing a phone is completely different than restoring your phone.

Answer:iPhone 4 restoring error 16


Unknown error (16) - This problem has had me for weeks since trying to upgrade to IOS 7. Ive tried everything 10 times and spent nearly 4 hours on the phone with Apple support, but no fix! However, I have managed to fix this issue tonight so hope this works for some of you. This was done using a PC running Windows 7.

 

Uninstall all Apple software (no need to switch off any security software as stated elsewhere)

Install latest iTunes

Ensure you uninstall the .ipsw file from the iPad Software Updates folder or equivalent iPod or iPhone folder depending what device you have. These folders can be found in c:Users AppDataRoamingApple ComputeriTunes this step is very important! The AppData folder is hidden by default so you will need to type the above path into a run command to access the folder.

Plug in iPhone or iPad and restore via iTunes downloading the very latest  IOS 7 version 7.0.2 seems to do the trick.

 

 

Good luck.

Answer:iPhone 4 restoring error 16


Hi,

 

It does not work with me.....

 

Vinicius Teixeira

Answer:iPhone 4 restoring error 16


A colleague of mine also has this error.

 

Tried everything that is mentioned here. Apple needs to take responsibility.

Answer:iPhone 4 restoring error 16


same here and i just had to buy a new iphone last week

Answer:iPhone 4 restoring error 16


I just tried it again and this time the log is longer

 

http://pastebin.com/8226YGMq

 

Maybe the experts can read it.

Answer:iPhone 4 restoring error 16


I have also tried iOS 7.1.3, as well as everything mentioned above. I also tried doing a fresh repair by using a new computer with a fresh install of windows 7, and a fresh install of itunes. downloaded the latest software and restored the iPhone, still no luck. iPhone 4 ATT.

Answer:iPhone 4 restoring error 16


Hi there,

 

I tried on my iPad 2.

No luck too.

 

Vinicius Teixeira

Answer:iPhone 4 restoring error 16


Please post your logfiles here so that we can see if we all have the same problem. In my case i think its the baseband that is ****** up.

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